⚠ Needs attention
Scheduled feedback sessions due, overdue next steps (2+ days), no contact 30+ days, never-engaged clients, and won clients due a 3-month follow-upNext steps — responsible person
Pipeline — ranked by closeness to closing
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Sales Tracker — team access
They'll get an email with what to do. If not actioned in 2 days, the client is listed for follow-up.
Names + emails fill the pickers and let assignees be notified.